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It took the hotel two days to make the changes, which they did even though the booking had not been confirmed. Some of the bedrooms were transformed into kitchens, and two entire suites were devoted just to storing shopping. Ten of the rooms had to be cleared of furniture to make way for dressing rooms and dining rooms. In 2011, a princess and her retinue booked 40 rooms on the third floor. Such a willing attitude comes into its own whenever Arab royalty comes to stay. Some guests say the colour of the room is not to their liking, in which case Claridge’s re-decorates the room for the course of the stay, and then returns it to how it was before. The singer insisted her room should have a Jacuzzi, so the hotel ripped out the existing bath, and replaced it with a top-of-the range bubbler. In 2011, a Japanese pop star and her 35-strong entourage stayed in the hotel for a month. Whenever guests such as the Melchors stay, photographs are taken of the suite so it can be rearranged exactly how it was before when they return, and a profile is assembled of their tastes and desires. It is returning guests like them the hotel especially values - which is why, it seems, every one of them is treated like royalty. The majority of guests have more conservative names, such as the American couple Jack and Norma Melchor, who have visited Claridge’s for 40 years. It is not for nothing that the hotel is known as the 'annexe to Buckingham Palace'. With a night’s stay costing up to £7,000 - and afternoon tea £50 per head - it’s hardly surprising few manage to pass through its highly polished art deco portals. Over the past 150 years, Claridge’s - in the heart of London’s Mayfair - has played host to hundreds of heads of state. 'People used to ring up the telephone operators here,' says Timothy Lock, 'and they would ask: "Could I speak to the king?" and the operator would reply, "Which one?".'
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One of the managers of Claridge’s has a story he likes to tell about the world-famous hotel.